![]() To arrange a warranty repair or replacement please contact us using the information at the top of this page. If you purchase an item and find that it is defective within the warranty period we will gladly repair or replace it based on the manufacturer’s policies. If you are unsure of what warranty is offered on the product you are purchasing please let us know and we’ll be happy to provide the information. In general though the standard warranty period on mask and machine parts is 30-days, the warranty period on CPAP/BiLevel masks is 90-days, and the warranty period on CPAP/BiLevel machines and oxygen concentrators is 2-years or more. ![]() Warranty periods vary from product to product and manufacturer to manufacturer. Please contact us within 10-days of receipt to arrange replacement. If an item you purchase is damaged during shipment you may return it for replacement with the exact same item. In addition many of the products we sell (including all masks, interfaces and machines) are covered by standard manufacturer’s warranties. Please contact us within 10-days of receipt of incorrect items to arrange replacement.Īll of the items we sell are guaranteed to be in full working order when you receive them. If you receive an incorrect item in any order due to an error on our part we will replace it without additional charge. All of the items we sell are brand new and supplied in their original packaging from the manufacturer or JCAHO (Joint Commission on Accreditation of Healthcare Organizations) Accredited supplier. Regional Home Care sells medical supplies for use with Sleep and Oxygen Therapy. (Depending on the circumstances of your return a nominal shipping and handling charge may be required.) RETURN & EXCHANGE POLICIES If you need to return a product to us for any of the reasons specified in and covered by our policies please call the Toll Free number listed at the top of this page. DO YOU NEED TO ARRANGE A RETURN OR EXCHANGE? Our return and exchange policies are stated below for your reference and review. We care about you as a customer and will make every effort to work with you if you need to return or exchange an item. UV-C systems are currently in use to disinfect ambulances, emergency service vehicles and other high touch areas. The use of UV-C is environmentally friendly, leaves no residue or toxic gases or chemicals. UV light is also one of the safest disinfection option on the market. ![]() UV light will disinfect up to 99% of harmful bacteria, pathogens, and fungi that can cause infection and illness. The 5 minute UV cleaning cycle, with no need for water or harmful chemicals, makes Lumin the safest and easiest choice for CPAP mask and accessory cleaning. The dose of UV-C emitted in one 5 minute cycle is sufficient to kill most bacteria and mold on a surface. This energy spectrum is very close to the peak of the germicidal effectiveness curve of 265nm, the most lethal wave to microorganisms. The Lumin relies on a low-pressure, mercury-arc germicidal lamp designed to produce the highest amounts of UV light – where 90% of energy is generated around 254nm. Lumin works by emitting high energy light within a narrow spectrum referred to as UV-C. Lumin is the fastest and easiest way to sanitize your mask and humidifier chamber. ![]() Don't let your CPAP mask become a breeding ground for harmful bacteria. ![]()
0 Comments
Leave a Reply. |